Customereye

Swingball

Entertainment & Eventsswingball.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,064 days (about 2.9 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

47/100
+46.7 vs. last month4.34 ★ average rating · 100 reviews
47/100 from 100 reviews over 18 months, moderate confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

46.6

Industry average 60.7

14.1 below average

Rating

4.34

Industry average 4.11

0.23 above average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#936of 1178 ranked in Entertainment & Events
Top 79% · Bottom Tierup 126 from last month
#1 (best)#1178 (worst)
#934Peer
#935Peer
#936This company
#937Peer
#938Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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