Customereye

Evolution Slimming

Supplements & Nutrition • United Kingdomwww.evolution-slimming.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
4.12 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#284of 301
Top 94% · Bottom Tier
#1 (best)#301 (worst)
#282Peer
#283Peer
#284This company
#285Peer
#286Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering April 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 549 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.1%
Response Speed
14.4%
Customer Support
11.6%
Onboarding
10.8%
Loyalty
10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
67.3%
4
10.3%
3
3.8%
2
4.1%
1
14.4%

Based on 603 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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