Customereye

eVitamins

Supplements & Nutrition • United Stateswww.evitamins.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
−27.8 vs. last month4.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#286of 301
Top 95% · Bottom Tier
#1 (best)#301 (worst)
#284Peer
#285Peer
#286This company
#287Peer
#288Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.2%
Response Speed
12.1%
Pricing
11.7%
Product Quality
10.8%
Loyalty
10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
63.5%
4
13.0%
3
2.3%
2
2.0%
1
19.2%

Based on 600 analyzed reviews. Sentiment is improving: 14.3% of reviews in the last three months were positive, compared with 8.3% in the three months before that.

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