Supplements & Nutrition • United Kingdomwww.intolerancelab.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,377 days (about 13 per month). Busiest month: 13% of reviews.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 8 Oct 2026
Score
54.7
Industry average 63.1
8.4 below average
Rating
4.26
Industry average 4.42
0.16 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 329 mentions with a sentiment score of 76.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.