Customereye

ProLon

Supplements & Nutrition • United Statesprolonfmd.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
+33.3 vs. last month3.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#283of 301
Top 94% · Bottom Tier
#1 (best)#301 (worst)
#281Peer
#282Peer
#283This company
#284Peer
#285Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
17.8%
Product Quality
15.8%
Pricing
12.5%
Customer Support
11.9%
Loyalty
11.7%

Most feedback concerns Response Speed.

The most common complaint theme is Delivery Shipping, making up 11.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100
60/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
60.8%
4
12.0%
3
7.0%
2
4.2%
1
16.0%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 80.4% in the three months before that.

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