Based on public reviews and response behavior.
103 reviews over 353 days (about 8.9 per month). Busiest month: 30% of reviews. Languages: en 95%, fr 3%, de 1%.
General Retail & Marketplaces average: score 61.9, rating 4.19 stars, reply rate 35.3%, over 2,553 ranked companies · benchmark 10 Oct 2026
Score
42.0
Industry average 61.9
19.9 below average
Rating
1.85
Industry average 4.19
2.34 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 66% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 103 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,553 ranked companies in General Retail & Marketplaces (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.302 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 42.0 sits in the bottom quarter of about 2,600 ranked General Retail & Marketplaces companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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