Canada Goose

General Retail & Marketplaces • Canadawww.canadagoose.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

+33.3 vs. last month3.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#298of 359

Top 83% · Bottom Tier

#1 (best)#359 (worst)

#296Peer

#297Peer

#298This company

#299Peer

#300Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral1%
Negative35%

Sentiment Balance

Covering October 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.1%

Customer Support

21.8%

Loyalty

13.1%

Pricing

9.8%

Delivery Shipping

9.6%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 21.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 52.3% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

63.2%

4★

4.7%

3★

3.8%

2★

3.3%

1★

25.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 17.4% of reviews in the last three months were positive, compared with 15.8% in the three months before that.

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