Customereye

Direct Ferries

Flight & Hotel Booking • United Kingdomwww.directferries.dk

Review data last updated .

Based on public reviews and response behavior.

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104 reviews over 376 days (about 8.4 per month). Busiest month: 5% of reviews. Languages: da 78%, en 19%, de 1%.

Overall Score

31/100
Short observation window (376 days)
3.69 ★ average rating · 104 reviews
31/100 from 104 reviews over 3 months, moderate confidence. trend not shown: window under six months. sentiment not shown: too few reviews in a supported language.

Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026

Score

30.8

Industry average 69.7

38.9 below average

Rating

3.69

Industry average 4.44

0.75 below average

Reply rate

—

Industry average 46.4%

not measured

Competitive Performance Rank

Not ranked

too few reviews in a supported language

Text sentiment not measured

Text sentiment could not be measured for this company: only 20% of its reviews are in a language we score. Star ratings and review counts below are unaffected.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Reviews are mostly in da

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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