Customereye

DHL Express UK

Shipping & Deliverywww.dhl.co.uk

Review data last updated .

Based on public reviews and response behavior.

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1,874 reviews.

Overall Score

29/100
−9.1 vs. last month2.45 ★ average rating · 1,874 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#203of 225
Top 90% · Bottom Tier
#1 (best)#225 (worst)
#201Peer
#202Peer
#203This company
#204Peer
#205Peer

11 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

32% of reviews positive, 66% negative

32%
positive
  • Positive32%
  • Neutral2%
  • Negative66%

Sentiment Balance

Covering August 2026 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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