Based on public reviews and response behavior.
182 reviews over 173 days (about 32 per month). Busiest month: 28% of reviews. Languages: es 81%, en 18%, fr 1%.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
26.1
Industry average 53.7
27.6 below average
Rating
1.10
Industry average 3.57
2.47 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
2% of reviews positive, 97% negative
Covering October 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 9% of reviews in this period, with 82% negative and 9% neutral.
Based on 6 months of reviews, too short to read a trend
Reviews are mostly in Spanish
Share of theme mentions
Themes from the 182 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.633 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.1 sits in the bottom quarter of about 500 ranked Shipping & Delivery companies (25th percentile: 37, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
