Customereye

Curtis Banks

Finance & Insurancewww.curtisbanks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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166 reviews over 354 days (about 14 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

72/100
−16.7 vs. last month4.33 ★ average rating · 166 reviews
72/100 from 166 reviews over 12 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

72.1

Industry average 62.9

9.2 above average

Rating

4.33

Industry average 4.27

0.06 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#536of 2001 ranked in Finance & Insurance
Top 27% · Upper Half
#1 (best)#2001 (worst)
#534Peer
#535Peer
#536This company
#537Peer
#538Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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