Customereye

Coconut

Finance & Insurancegetcoconut.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,438 days (about 2.1 per month). Busiest month: 9% of reviews. Languages: en 99%, it 1%.

Overall Score

71/100
4.37 ★ average rating · 100 reviews
71/100 from 100 reviews over 17 months, moderate confidence.

Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026

Score

71.2

Industry average 63.2

8.0 above average

Rating

4.37

Industry average 4.27

0.10 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#663of 2125 ranked in Finance & Insurance
Top 31% · Upper Half
#1 (best)#2125 (worst)
#661Peer
#662Peer
#663This company
#664Peer
#665Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 33% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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