Based on public reviews and response behavior.
1,000 reviews over 155 days (about 196 per month). Busiest month: 28% of reviews. Languages: en 90%, unknown 9%, es 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
68.1
Industry average 64.0
4.1 above average
Rating
4.60
Industry average 4.23
0.37 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering July 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 24% negative and 3% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 510 mentions with a sentiment score of 85.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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