Customereye

Crunchyroll

Software & Web Serviceswww.crunchyroll.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

5,000 reviews over 4,225 days (about 36 per month). Busiest month: 21% of reviews. Languages: en 100%, de 0%, da 0%.

Overall Score

52/100
−2.8 vs. last month2.80 ★ average rating · 5,000 reviews
52/100 from 5,000 reviews over 129 months, high confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score51.8vs 56.54.7Rating2.80vs 4.011.21Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#675of 1089 ranked in Software & Web Services
Top 62% · Mid Pack
#1 (best)#1089 (worst)
#673Peer
#674Peer
#675This company
#676Peer
#677Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

43% of reviews positive, 55% negative

43%
positive
  • Positive43%
  • Neutral2%
  • Negative55%

Sentiment Balance

Covering August 2026 — 1,046 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 51% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services