Based on public reviews and response behavior.
110 reviews over 82 days (about 41 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 98%, id 1%, pl 1%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
51.6
Industry average 60.3
8.7 below average
Rating
4.68
Industry average 4.05
0.63 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering October 2026 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 9% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 110 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 87.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99