Customereye

Rcsoftware

Software & Web Services • United Kingdomwww.rcsoftware.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 117 days (about 52 per month). Busiest month: 39% of reviews. Languages: en 100%.

Overall Score

51/100
Short observation window (117 days)
−4.5 vs. last month4.54 ★ average rating · 200 reviews
51/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026

Score

51.4

Industry average 60.3

8.9 below average

Rating

4.54

Industry average 4.05

0.49 above average

Reply rate

—

Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1716of 2326 ranked in Software & Web Services
Top 74% · Mid Packdown 98 from last month
#1 (best)#2326 (worst)
#1714Peer
#1715Peer
#1716This company
#1717Peer
#1718Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering August 2026 — 39 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Pricing
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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