Based on public reviews and response behavior.
197 reviews over 35 days (about 171 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 75%, pt 6%, es 4%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
51.3
Industry average 60.3
9.0 below average
Rating
4.42
Industry average 4.05
0.37 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering September 2026 — 73 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 197 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 79.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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