Customereye

Backbone Labs, Inc.

Software & Web Servicesplaybackbone.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 724 days (about 4.2 per month). Busiest month: 19% of reviews. Languages: en 89%, unknown 3%, fr 2%.

Overall Score

47/100
+1.5 vs. last month4.30 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#639of 851
Top 75% · Bottom Tier
#1 (best)#851 (worst)
#637Peer
#638Peer
#639This company
#640Peer
#641Peer

42 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering January 2025 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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