Customereye

ChemicalUK

Apparel & Fashion • Bristolwww.chemical-records.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 4,314 days (about 0.7 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 99%, pt 1%.

Overall Score

50/100
Short observation window (4314 days)
−5.0 vs. last month4.51 ★ average rating · 100 reviews
50/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 57% of the reviews.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

50.4

Industry average 63.1

12.8 below average

Rating

4.51

Industry average 4.25

0.26 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1566of 1888 ranked in Apparel & Fashion
Top 83% · Bottom Tierup 2 from last month
#1 (best)#1888 (worst)
#1564Peer
#1565Peer
#1566This company
#1567Peer
#1568Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering April 2014 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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