Based on public reviews and response behavior.
344 days of reviews, with a steady monthly review flow. Busiest month: 27% of reviews. Languages: en 100%.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
54.3
Industry average 61.5
7.2 below average
Rating
3.08
Industry average 4.02
0.94 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 59% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.113 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 23% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
