Based on public reviews and response behavior.
320 days of reviews, with a steady monthly review flow. Busiest month: 17% of reviews. Languages: en 72%, es 24%, de 2%.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
54.2
Industry average 61.5
7.3 below average
Rating
3.41
Industry average 4.02
0.61 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 56% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.320 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.41 stars is 0.6 below the Apparel & Fashion average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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