Based on public reviews and response behavior.
116 reviews over 375 days (about 9.4 per month). Busiest month: 12% of reviews. Languages: en 100%.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
54.2
Industry average 63.4
9.2 below average
Rating
4.96
Industry average 4.26
0.70 above average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 12% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.
Share of theme mentions
Themes extracted from 116 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 85.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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