Based on public reviews and response behavior.
216 reviews over 5,036 days (about 1.3 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 92%, fr 4%, unknown 3%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026
Score
58.5
Industry average 64.0
5.5 below average
Rating
4.57
Industry average 4.25
0.32 above average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 21% negative and 7% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 216 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.559). Review the worst months in the trend data to identify specific operational or product issues.
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