Customereye

Channel 4

Entertainment & Eventswww.channel4.com

Review data last updated .

Based on public reviews and response behavior.

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141 reviews over 333 days (about 13 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

38/100
−20.7 vs. last month1.37 ★ average rating · 141 reviews
38/100 from 141 reviews over 12 months, moderate confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

37.7

Industry average 60.8

23.1 below average

Rating

1.37

Industry average 4.11

2.74 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1054of 1189 ranked in Entertainment & Events
Top 89% · Bottom Tierup 40 from last month
#1 (best)#1189 (worst)
#1052Peer
#1053Peer
#1054This company
#1055Peer
#1056Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

24% of reviews positive, 73% negative

24%
positive
  • Positive24%
  • Neutral3%
  • Negative73%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Response Speed
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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