Customereye

Chalkwell Coach Hire

Taxis & Public Transportwww.chalkwell.co.uk

Review data last updated .

Based on public reviews and response behavior.

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59 reviews over 2,854 days (about 0.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

53/100
4.32 ★ average rating · 59 reviews
53/100 from 59 reviews over 10 months, limited confidence.

Taxis & Public Transport average: score 66.4, rating 4.22 stars, reply rate 43.3%, over 100 ranked companies · benchmark 25 Oct 2026

Score

53.3

Industry average 66.4

13.1 below average

Rating

4.32

Industry average 4.22

0.10 above average

Reply rate

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Industry average 43.3%

not measured

Competitive Performance Rank

Among ranked Taxis & Public Transport companies

#76of 100 ranked in Taxis & Public Transport
Top 76% · Bottom Tierup 2 from last month
#1 (best)#100 (worst)
#74Peer
#75Peer
#76This company
#77Peer
#78Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering August 2025 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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