Call of Duty

Entertainment & Eventswww.callofduty.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

25/100

−9.9 vs. last month1.70 ★ average rating · 174 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#313of 322

Top 97% · Bottom Tier

#1 (best)#322 (worst)

#311Peer

#312Peer

#313This company

#314Peer

#315Peer

Overall Customer Sentiment

Below Average

33% of reviews positive, 64% negative

33%

positive

Positive33%
Neutral2%
Negative64%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 140 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

20.8%

Pricing

17.2%

Product Quality

15.2%

Problem Resolution

12.5%

Customer Support

10.9%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 20.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 65.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating

5★

9.2%

4★

5.7%

3★

6.3%

2★

2.9%

1★

75.9%

Based on 174 analyzed reviews. Sentiment is holding steady: 22.6% of reviews in the last three months were positive, compared with 26.1% in the three months before that.

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