Based on public reviews and response behavior.
174 reviews over 4,606 days (about 1.1 per month). Busiest month: 9% of reviews.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
25.4
Industry average 60.8
35.4 below average
Rating
1.70
Industry average 4.11
2.41 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 64% negative
Covering September 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 174 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.463 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.600). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99