Based on public reviews and response behavior.
100 reviews over 727 days (about 4.2 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
28.5
Industry average 60.8
32.3 below average
Rating
1.61
Industry average 4.11
2.50 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 60% negative
Covering July 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.288 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.934). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99