Customereye

Buy Metal Online

Construction & Industrial • United Stateswww.buymetalonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,447 days (about 13 per month). Busiest month: 5% of reviews.

Overall Score

50/100
+25.0 vs. last month4.76 ★ average rating · 600 reviews
50/100 from 600 reviews over 48 months, high confidence.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,119 ranked companies · benchmark 13 Oct 2026

Score

50.1

Industry average 66.3

16.1 below average

Rating

4.76

Industry average 4.55

0.21 above average

Reply rate

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Industry average 45.2%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1842of 2119 ranked in Construction & Industrial
Top 87% · Bottom Tierup 186 from last month
#1 (best)#2119 (worst)
#1840Peer
#1841Peer
#1842This company
#1843Peer
#1844Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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