Customereye

Busuu

Schools & Academic Education • United Kingdomwww.busuu.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,390 reviews over 179 days (about 236 per month). Busiest month: 39% of reviews. Languages: en 57%, unknown 30%, es 3%.

Overall Score

53/100
Short observation window (179 days)
4.37 ★ average rating · 1,390 reviews
53/100 from 1,390 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

52.5

Industry average 69.2

16.7 below average

Rating

4.37

Industry average 4.51

0.14 below average

Reply rate

—

Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1390of 1546 ranked in Schools & Academic Education
Top 90% · Bottom Tierup 154 from last month
#1 (best)#1546 (worst)
#1388Peer
#1389Peer
#1390This company
#1391Peer
#1392Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 86 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Schools & Academic Education