Early Tests

Schools & Academic Education • United Kingdomearlytests.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+41.7 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#152of 203

Top 75% · Mid Pack

#1 (best)#203 (worst)

#150Peer

#151Peer

#152This company

#153Peer

#154Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral2%
Negative16%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.2%

Loyalty

13.9%

Response Speed

13.7%

Product Quality

12.8%

Pricing

10.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.5%

4★

6.2%

3★

0.5%

2★

0.5%

1★

6.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.7% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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