Based on public reviews and response behavior.
Among fully-analyzed Schools & Academic Education companies
75% of reviews positive, 23% negative
Covering August 2026 — 46 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 11% negative and 4% neutral.
Showing 989 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
The most common complaint theme is Communication, making up 7.7% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,009 analyzed reviews. Sentiment is improving: 91.8% of reviews in the last three months were positive, compared with 75.0% in the three months before that.
