Breathing Space

Construction & Industrial • United Kingdomwww.breathingspace.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+10.9 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#234of 404

Top 58% · Mid Pack

#1 (best)#404 (worst)

#232Peer

#233Peer

#234This company

#235Peer

#236Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.7%

Customer Support

18.5%

Response Speed

16.1%

Product Quality

14.6%

Loyalty

9.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 30.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.5%

4★

2.0%

3★

1.0%

2★

0.3%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.9% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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