Customereye

Ebac Ltd

Construction & Industrial • United Kingdomwww.ebac.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 142 days (about 43 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

85/100
Short observation window (142 days)
+32.0 vs. last month4.63 ★ average rating · 200 reviews
85/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 65.0, rating 4.53 stars, reply rate 45.8%, over 1,620 ranked companies · benchmark 6 Oct 2026

Score

85.0

Industry average 65.0

20.0 above average

Rating

4.63

Industry average 4.53

0.10 above average

Reply rate

—

Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#163of 1620 ranked in Construction & Industrial
Top 10% · Top Tier
#1 (best)#1620 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
Hidden
Communication
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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