Based on public reviews and response behavior.
1,248 reviews over 531 days (about 72 per month). Busiest month: 20% of reviews. Languages: en 72%, unknown 25%, es 3%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
51.6
Industry average 55.0
3.4 below average
Rating
2.87
Industry average 3.59
0.72 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering August 2026 — 221 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 39% negative and 2% neutral.
Share of theme mentions
Themes from the 1,248 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 384 mentions with a sentiment score of 70.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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