Based on public reviews and response behavior.
1,115 reviews over 5,641 days (about 6 per month). Busiest month: 18% of reviews. Languages: en 100%, unknown 0%.
Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026
Score
51.2
Industry average 53.2
2.0 below average
Rating
2.89
Industry average 3.64
0.75 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 59% negative
Covering August 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 48% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,115 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 402 ranked companies in Mobile & Telecom (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.464 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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