Customereye

Boost Mobile

Mobile & Telecom • Australiaboost.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,016 days (about 1.5 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

52/100
1.27 ★ average rating · 100 reviews
52/100 from 100 reviews over 15 months, moderate confidence.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

51.9

Industry average 55.0

3.1 below average

Rating

1.27

Industry average 3.59

2.32 below average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#268of 428 ranked in Mobile & Telecom
Top 63% · Mid Pack
#1 (best)#428 (worst)
#266Peer
#267Peer
#268This company
#269Peer
#270Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Communication
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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