Customereye

Big O Tires

Auto Parts & Accessorieswww.bigotires.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,177 days (about 2.6 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

46/100
2.31 ★ average rating · 100 reviews
46/100 from 100 reviews over 17 months, moderate confidence.

Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026

Score

46.3

Industry average 61.5

15.2 below average

Rating

2.31

Industry average 4.38

2.07 below average

Reply rate

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Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#828of 937 ranked in Auto Parts & Accessories
Top 88% · Bottom Tierdown 18 from last month
#1 (best)#937 (worst)
#826Peer
#827Peer
#828This company
#829Peer
#830Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 58% negative

42%
positive
  • Positive42%
  • Neutral0%
  • Negative58%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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