Based on public reviews and response behavior.
100 reviews over 1,982 days (about 1.5 per month). Busiest month: 11% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.0, rating 4.32 stars, reply rate 33.1%, over 1,197 ranked companies · benchmark 16 Oct 2026
Score
44.1
Industry average 61.0
16.9 below average
Rating
3.60
Industry average 4.32
0.72 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 45% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,197 ranked companies in Auto Parts & Accessories (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.160 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.1 sits in the bottom quarter of about 1,200 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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