Based on public reviews and response behavior.
100 reviews over 1,100 days (about 2.8 per month). Busiest month: 28% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.4, rating 4.38 stars, reply rate 34.8%, over 934 ranked companies · benchmark 12 Oct 2026
Score
43.9
Industry average 61.4
17.5 below average
Rating
1.93
Industry average 4.38
2.45 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 66% negative
Covering January 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 90% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 934 ranked companies in Auto Parts & Accessories (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.9 sits in the bottom quarter of about 950 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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