4wheelonline

Auto Parts & Accessorieswww.4wheelonline.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

3.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#122of 148

Top 82% · Bottom Tier

#1 (best)#148 (worst)

#120Peer

#121Peer

#122This company

#123Peer

#124Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%

positive

Positive65%
Neutral2%
Negative34%

Sentiment Balance

Covering April 2022 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 569 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.8%

Customer Support

14.4%

Loyalty

13.3%

Product Quality

12.8%

Pricing

11.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

67.2%

4★

5.8%

3★

1.2%

2★

3.3%

1★

22.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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