Based on public reviews and response behavior.
600 reviews over 141 days (about 130 per month). Busiest month: 22% of reviews.
Auto Parts & Accessories average: score 61.4, rating 4.38 stars, reply rate 34.8%, over 934 ranked companies · benchmark 12 Oct 2026
Score
43.6
Industry average 61.4
17.8 below average
Rating
4.14
Industry average 4.38
0.24 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering October 2024 — 99 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 35% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 934 ranked companies in Auto Parts & Accessories (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 43.6 sits in the bottom quarter of about 950 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
"Product Quality" is the strongest recurring theme in the reviews: 217 mentions with a sentiment score of 81.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
