Omega Home & Auto Care

Auto Parts & Accessories • United Statesomegaautocare.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

+4.3 vs. last month3.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#133of 148

Top 90% · Bottom Tier

#1 (best)#148 (worst)

#131Peer

#132Peer

#133This company

#134Peer

#135Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 38% negative

59%

positive

Positive59%
Neutral3%
Negative38%

Sentiment Balance

Covering September 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.2%

Product Quality

11.9%

Loyalty

11.6%

Pricing

10.9%

Problem Resolution

10.2%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 11.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 43.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

53.5%

4★

11.7%

3★

7.7%

2★

5.2%

1★

22.0%

Based on 600 analyzed reviews. Sentiment is slipping: 65.4% of reviews in the last three months were positive, compared with 80.5% in the three months before that.

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