Customereye

Bellacor

Home & Living • United Stateswww.bellacor.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−23.7 vs. last month4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#473of 675
Top 70% · Mid Pack
#1 (best)#675 (worst)
#471Peer
#472Peer
#473This company
#474Peer
#475Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering May 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 19% of reviews in this period, with 75% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.3%
Product Quality
16.3%
Response Speed
14.5%
Customer Support
9.7%
Pricing
8.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100
59/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
76.7%
4
3.5%
3
2.5%
2
2.7%
1
14.7%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 67.1% in the three months before that.

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