Based on public reviews and response behavior.
108 reviews over 238 days (about 14 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 83%, es 9%, fr 4%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
32.9
Industry average 67.9
35.0 below average
Rating
1.96
Industry average 4.44
2.48 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 73% negative
Covering August 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 63% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 108 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.257 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.9 sits in the bottom quarter of about 5,400 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
