Stone Stream

Home & Living • United Statesstone-stream.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+17.9 vs. last month3.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#582of 675

Top 86% · Bottom Tier

#1 (best)#675 (worst)

#580Peer

#581Peer

#582This company

#583Peer

#584Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral1%
Negative35%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.1%

Loyalty

14.4%

Pricing

13.8%

Customer Support

12.5%

Delivery Shipping

12.5%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

56.5%

4★

10.0%

3★

5.3%

2★

5.3%

1★

22.8%

Based on 600 analyzed reviews. Sentiment is improving: 46.2% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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