Structube

Home & Living • Canadawww.structube.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

32/100

+50.0 vs. last month1.19 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#654of 675

Top 97% · Bottom Tier

#1 (best)#675 (worst)

#652Peer

#653Peer

#654This company

#655Peer

#656Peer

Overall Customer Sentiment

Below Average

19% of reviews positive, 79% negative

19%

positive

Positive19%
Neutral2%
Negative79%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

16.9%

Customer Support

16.8%

Loyalty

15.0%

Product Quality

11.2%

Pricing

10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 16.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 67.3% across this company's analyzed reviews.
•34 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating

5★

2.8%

4★

1.3%

3★

0.2%

2★

3.0%

1★

92.7%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 5.0% in the three months before that.

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