Georgeshop

Home & Livingwww.georgeshop.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−11.2 vs. last month2.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#466of 675

Top 69% · Mid Pack

#1 (best)#675 (worst)

#464Peer

#465Peer

#466This company

#467Peer

#468Peer

Overall Customer Sentiment

Mid Pack

47% of reviews positive, 51% negative

47%

positive

Positive47%
Neutral2%
Negative51%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 29% negative and 29% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.7%

Pricing

14.4%

Communication

12.3%

Customer Support

10.5%

Onboarding

10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH85/100

85/100

signal score

•Built from a negative-review share of 59.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

39.3%

4★

10.8%

3★

1.7%

2★

1.5%

1★

46.7%

Based on 600 analyzed reviews. Sentiment is slipping: 62.2% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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