Based on public reviews and response behavior.
396 reviews over 1,535 days (about 7.8 per month). Busiest month: 5% of reviews. Languages: en 97%, fr 1%, de 1%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
52.5
Industry average 60.5
8.0 below average
Rating
3.03
Industry average 4.02
0.99 below average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes from the 396 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 104 mentions with a sentiment score of 78.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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