Customereye

Autism 360 Inc

Healthcare & Medical • United Stateswww.autism360.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−52.9 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#222of 615
Top 36% · Upper Half
#1 (best)#615 (worst)
#220Peer
#221Peer
#222This company
#223Peer
#224Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
36.2%
Product Quality
22.8%
Onboarding
11.4%
Response Speed
7.8%
Communication
6.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
84.7%
4
9.5%
3
2.7%
2
0.3%
1
2.8%

Based on 600 analyzed reviews. Sentiment is slipping: 88.7% of reviews in the last three months were positive, compared with 94.6% in the three months before that.

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