Based on public reviews and response behavior.
191 reviews over 27 days (about 215 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 64%, de 14%, fr 8%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
19.1
Industry average 64.9
45.8 below average
Rating
1.28
Industry average 4.29
3.01 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 81% negative
Covering October 2026 — 185 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 19% of reviews in this period, with 80% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 191 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.584 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 19.1 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
